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A business process context for knowledge management
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DOI：10.1016/j.dss.2005.05.031.png)
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Knowledge and management of it emphasize and expect interactions between aspects of business processes including workflow execution, information processing, decision making and motivational structure. As such production and consumption of knowledge occur within these aspects of business processes. Therefore, a business process context provides the justification and rationale for organizing Knowledge Management efforts that address knowledge storage and retrieval, knowledge sharing and knowledge synthesis. Exemplar projects are used to illustrate potential approaches and associated research challenges to addressing Knowledge Management efforts within a business process context. (c) 2005 Elsevier B.V. All rights reserved.
Keyword:
knowledge management
business processes
coordination
ontology
knowledge sharing
information systems
期刊
IF:
6.8
论文数:
3.8K
被引数:
1.5W
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