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A tool for IT process construction
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DOI：10.1016/j.infsof.2009.10.011.png)
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Context: The field of IT processes lacks a scientifically-based tool that constructs organisation-specific IT processes according to the organisation's socio-technical characteristics. Objective: In this paper we propose a solution to this problem in the form of IT process engineering (ITPE). ITPE is based on established method engineering principles which we have adapted to IT process construction. Method: The tool was demonstrated by having three organisations use ITPE to each construct two IT processes. Results: ITPE provided useful guidance in all three cases. Conclusions: The study demonstrates that method engineering principles can be applied in research fields other than information system development. (C) 2009 Elsevier B.V. All rights reserved.
Keyword:
IT process construction
Method engineering
Process engineering
Organisation-specific process
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Software quality and IS project performance improvements from software development process maturity and IS implementation strategies软件开发过程成熟度和IS实施策略带来的软件质量和IS项目性能改进
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