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摘要
En 中文
To what extent is collaborative writing constrained by the communication modes used? We have surveyed 10 collaborative authors' perceptions on the effectiveness of five communication modes: email, face-to-face, fax, post and telephone. Through a repeated measures design, a mapping between these modes and the activities of commitment management, decision-making, awareness, communication, transparency and perceptions was determined. No tool-supported mode is as effective as face-to-face but each mode serves a function in supporting coordination. (C) 1997 Academic Press Limited.
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