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An Overarching Conceptual Framework for ICT-enabled Responsive Governance
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DOI：10.1007/s10796-023-10415-4.png)
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摘要
En 中文
Over the recent years, responsiveness has gained importance as it is a critical element of public governance processes and acts as a driving factor for supporting the achievement of governance objectives, especially in the implementation phases. In this study, we identify the knowledge gaps in the realm of responsive governance based on a systematic literature review. Based on our analysis, we propose a conceptual framework of major building blocks (input, process and outcomes) for the development and implementation of responsive governance at the local, regional and national levels of administrative hierarchy.
Keyword:
Governance
Service delivery
ICT
Responsiveness
Citizen-centric
Value co-creation
期刊
IF:
8.3
论文数:
2.0K
被引数:
6.5K
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