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Avoiding digitalization traps: Tools for top managers
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DOI：10.1016/j.bushor.2020.11.005.png)
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Abstract
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Digital transformation is fundamentally changing the business landscape. It is also affecting the roles of top managers within firms. Our survey of more than 160 senior managers in Europe suggests that digitalization, rather than encouraging more decentralized forms of management, will lead to an expanded role for headquarters and further empowerment of top managers. While acknowledging the benefits of the digital transformation, in this Executive Digest we identify five key challenges for newly empowered top managers and offer solutions for these digitalization traps. (c) 2020 Kelley School of Business, Indiana University. Published by Elsevier Inc. All rights reserved.
Keywords:
Digitalization
Digitalization traps
Top management relationships
Data biases
Headquarters
Centralization
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