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Customer satisfaction and vertical integration

delete2025-07-06
delete0
PRE
AI
M
Marina Murdock *
T
Thanh Ngo
N
Nivine Richie
DOI：10.1016/j.najef.2025.102498delete
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摘要

摘要

En 中文
• 纵向整合的企业客户满意度更高。 • 纵向整合企业的高客户满意度是由贸易信贷和库存管理政策驱动的。 • 纵向整合企业的客户更偏好卖方的敏捷库存管理，这逆转了针对所有企业观察到的关系。 • 贸易信贷条款与客户满意度之间的关系不因纵向整合而改变。

期刊

North American Journal of Economics and Finance 封面图
North American Journal of Economics and Finance
IF:
3.9
论文数:
2.0K
被引数:
4.8K

机构

U
University of North Georgia
学者数:
295
论文数: 254
被引数: 272
E
east carolina university
学者数:
4.1K
论文数: 3.2K
被引数: 23
U
University of North Carolina Wilmington
学者数:
931
论文数: 773
被引数: 1.2K
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