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Digital Sourcing Within Digital Platform Ecosystems: A Complementor Perspective

delete2026-01-01
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PRE
AI
D
Dragos Vieru *
S
Stefan Klein
A
Albert Plugge
S
Simon Bourdeau
DOI:10.1007/978-3-032-04512-6_2delete
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Abstract

Abstract

En 中文
This multi-case study explores the digital sourcing practices of two complementor firms within two digital platform ecosystems (DPE) owned by Microsoft and SAP, respectively. We draw on organizational ambidexterity and social mechanisms as lenses to analyze how the two complementors address the paradoxical practices of exploration and exploitation within the context of their respective DPE. Our analysis suggests that the identified social mechanisms illustrate how each complementor engages in digital sourcing to create new ideas with other DPE actors that will nurture capability development (exploration) and transform these ideas into practice (exploitation). We identify two modes of ambidexterity, whereby one capability is used to improve the other, i.e., 'exploration-for-exploitation,' an orientation towards continually improving the quality of the service delivery, and 'exploration-through-exploitation,' an approach of project-driven learning.
Keywords:
Digital platform ecosystems
Complementors
Social mechanisms
Organizational ambidexterity

Journal

B
BRIDGING DIGITAL SOURCING, PLATFORMS, AND ECOSYSTEMS, DSPE 2025
IF:
0
Papers:
10
Citations:
0

Organization

U
universite teluq
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113
Papers: 101
Citations: 2
N
Nyenrode Business University
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191
Papers: 175
Citations: 313
U
university of quebec
Scholars:
2.0W
Papers: 1.9W
Citations: 19
U
university of munster
Scholars:
2.8W
Papers: 2.2W
Citations: 45
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