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Emerging Issues in Retailing Research

delete2009-12-01
delete105
PRE
AI
D
Dhruv Grewal *
M
Michael Lévy
DOI:10.1016/j.jretai.2009.09.007delete
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摘要

摘要

En 中文
Retailing practice and the research resulting have experienced significant changes in recent years. This article reflects on Journal of Retailing articles published during our editorial tenure (2002-2007). Although Journal of Retailing publishes articles on many retailing topics, they have chosen four categories that they believe has had the largest impact on retailing research during that time, and the potential for the greatest contribution in the future: Growth of the Internet and e-commerce; branding and customer loyalty; service success strategies; and behavioral issues in pricing and patronage. Several illustrative studies are highlighted in each category, and directions for future research are provided. (C) 2009 New York University. Published by Elsevier Inc. All rights reserved.
Keyword:
Pricing
Branding
Loyalty
Services
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期刊

Journal of Retailing 封面图
Journal of Retailing
IF:
10.2
论文数:
1.2K
被引数:
9.2K

机构

B
Babson College
学者数:
306
论文数: 519
被引数: 1.5K
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