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From family incivility to burnout among Chinese commercial aviation pilots: A moderated mediation role of psychological capital and happiness at work
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DOI：10.1016/j.rtbm.2025.101490.png)
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Abstract
En 中文
Family incivility is a low-intensity, disrespectful behaviour among family members that violate norms of mutual respect. It affects individuals' mental health, thus posing a substantial threat to positive work outcomes and organisational performance. This study examines the influence of family incivility on airline transport pilots' burnout through the mediating role of happiness at work (HAW) and the moderating role of psychological capital (PsyCap). Cross-sectional survey data was collected from 274 pilots employed in China's main commercial airlines. The findings of partial least squares structural equation modelling show that family incivility directly influences HAW and burnout, with HAW partially mediating the relationship between family incivility and burnout. In addition, PsyCap was found to be a critical resource that indirectly impacts family incivility and burnout via HAW, as well as a moderator of the effect of family incivility on HAW. These findings have important implications for pilots' HAW, which, if appropriately addressed, can contribute to improving emotional stressors and alleviating burnout.
Keywords:
family incivility
burnout
happiness at work
psychological capital
pilots
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