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Happy to Continue: Satisfaction, Commitment, and Persistence to Use Technology-Supported Collaborative Work Practices
DOI:10.1007/s10726-022-09795-w.png)
摘要
En 中文
This study focused on the persistent use of technology-supported collaborative work practices. Using the lenses of the technology transition model and yield shift theory of satisfaction, we examined the effects of satisfaction with process, satisfaction with outcomes, and commitment to outcomes on persistent use of a collaborative work practice. We designed and facilitated technology-supported collaborative work practice sessions with three organizations for 152 respondents. Using structural equation modeling, we found satisfaction with outcomes was an important predictor of whether individuals committed to outcomes of technology-supported collaborative sessions. Moreover, when commitment was strong, individuals tended to persist in using the collaboration technology and work practices in the future. These results can assist designers and facilitators of meetings and collaborative work practices to focus on communicating the importance of the outcomes of meetings and how these outcomes can benefit individuals and their organizations.
Keyword:
Satisfaction
Commitment
Persistence
Collaborative work practice
Collaboration technology
期刊
IF:
2.5
论文数:
1.3K
被引数:
1.4K
机构
引用论文
PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, AND USER ACCEPTANCE OF INFORMATION TECHNOLOGY感知有用性、感知易用性和用户对信息技术的接受度
Consumer experiences, attitude and behavioral intention toward online food delivery (OFD) services消费者对在线食品配送 (OFD) 服务的体验、态度和行为意向
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