How Knowledge Validation Processes Affect Knowledge Contribution

Alexandra Durcikova

doi:10.2753/MIS0742-1222250403

How Knowledge Validation Processes Affect Knowledge Contribution

2014-12-08

137

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AI

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Alexandra Durcikova *

P

Peter Gray

DOI：10.2753/MIS0742-1222250403

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To ensure that knowledge repositories contain high-quality knowledge, knowledge management research recommends that contributions to a repository undergo stringent validation processes. To date, however, no research has studied the impact of such processes on contributors' repository-related perceptions or behaviors. To address this gap, we develop a model based on signaling theory and reinforcement theory to explain how individuals' perceptions of three primary validation process characteristics (duration, transparency, and restrictiveness) impact their perceptions of repository knowledge quality and their contribution behaviors. Our empirical results confirm the importance of implementing review processes that are transparent and developmentally oriented as a way of encouraging knowledge contribution. More broadly, this study underscores the need to develop integrated theoretical models that draw from a variety of reference theories when attempting to explain knowledge-related behaviors.

Keyword:

knowledge contribution processes

knowledge management

knowledge repositories

knowledge sharing

knowledge sourcing

reinforcement theory

signaling theory

validation processes

How Knowledge Validation Processes Affect Knowledge Contribution

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