How use-oriented development can take place

Yvonne Dittrich

doi:10.1016/j.infsof.2003.11.002

How use-oriented development can take place

2004-07-01

15

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AI

DOI：10.1016/j.infsof.2003.11.002

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Usability is still a problem for software development. As the introduced software changes the use context, use qualities cannot be fully anticipated. Close co-operation between users and developers during development has been proposed as a remedy. Others fear such involvement of users as it might jeopardize planning and control. Based on the observation of an industrial project, we show how user participation and control can be achieved at the same time. The present article discusses the specific measures that allowed for co-operation between users and developers in an industrial context. It indicates measures to improve software development by focusing on use-orientation, i.e. allowing for user-developer co-operation. (C) 2003 Elsevier B.V. All rights reserved.

Keyword:

software process models

usability

user participation

participatory design

How use-oriented development can take place

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