Human-centered AI design: developers’ perspectives

Patrick Karekezi

doi:10.1080/09544828.2025.2518907

Human-centered AI design: developers’ perspectives

2025-06-17

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DOI：10.1080/09544828.2025.2518907

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As Artificial Intelligence (AI) advances, it plays an increasingly central role in our society and future. While many researchers highlight its transformative potential, this optimism is tempered by challenges stemming from uneven access to AI, mirroring historical patterns of wealth, education, and resources. This disparity affects AI's design. Although Human-Centered AI (HCAI) is a significant topic in academia, industry practices lag. To advance HCAI, we assessed current AI development practices through interviews with developers from various AI companies. Thematic analysis revealed four key factors influencing AI design approaches: (i) developers’ motivations and technical background, (ii) company practices and peer pressure, (iii) market demands, and (iv) regulatory loopholes. The study offers insights to guide the design of more human-centered AI.

Keywords:

Human-Centered AI (HCAI)

human-centered design

AI ethics

Human-centered AI design: developers’ perspectives

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