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Knowledge management: practices and challenges
DOI:10.1108/02635570010273018.png)
摘要
En 中文
Knowledge management (KM) is a process that deals with the development, storage, retrieval, and dissemination of information and expertise within an organization to support and improve its business performance. Organizations are realizing that knowledge is a crucial resource for organizations and it should be managed judiciously. Organizations need to harness knowledge not only to stay competitive, but also to become innovative. KM requires a major shift in organizational culture and a commitment at all levels of a firm to make it work. Through a supportive organizational climate, ideally, through effective KM, an organization can bring its entire organizational learning and knowledge to hear on any problem. anywhere in the world. at anytime.
Keyword:
knowledge workers
organizational learning.
intelligence
information resource management
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