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Making infrastructure visible for nomadic work

delete2010-06-01
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PRE
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G
Gloria Mark *
N
Norman Makoto Su
DOI:10.1016/j.pmcj.2009.12.004delete
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摘要

摘要

En 中文
In this study we revisit Weiser's (1991) [5] vision of seamlessly integrated computing. We focus on nomadic workers who rely extensively on mobile technologies to conduct work. Using Star and Ruhleder's (1996) [10] properties of infrastructure, we discuss how nonroutine users of infrastructure face particular challenges. We conducted an ethnographic investigation of nomadic workers in a large distributed organization. We examined strategies that they use to assemble their mobile office, to seek resources, and to synchronize with others across time zones. We discuss how their strategies are challenged by their lack of local knowledge of infrastructure. Our results suggest that until the field of pervasive computing can attain Weiser's vision, the very users of ubiquitous computing need infrastructure to be visible. We discuss the implications for a design to support nomadic work. (C) 2010 Elsevier B.V. All rights reserved.
Keyword:
Nomadic work
Mobile work
Ubiquitous computing
Infrastructure
Ethnography
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期刊

Pervasive and Mobile Computing 封面图
Pervasive and Mobile Computing
IF:
3.5
论文数:
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被引数:
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University of California System 封面图
University of California System
学者数:
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论文数: 33.7W
被引数: 6.6K
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