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摘要
En 中文
It is no longer sufficient for health care professionals
to provide high quality health care, they must
also be able to demonstrate that they are meeting
and often exceeding quality targets. Quality indicators
(QIs) provide a means of measuring and
assessing quality, however there are advantages
and disadvantages of indicator measurement.
Further, the clinical perspective needs to be balanced
against managerial control when developing
valid, reliable, sensitive and specific QIs. While
indicators do not represent a perfect measurement
device, they may provide a useful tool for
improving patient safety and meeting community
expectations.
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