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Process mapping in successful ERP implementations
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DOI：10.1108/02635570410561618.png)
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This paper discusses the six core business processes and supporting technology that are impacted by an enterprise resource planning (ERP) implementation. It begins with a brief history of the evolution of ERP and the information systems technology that enabled its development. A discussion of project implementation team preparations is followed by a description of process mapping and its significance to the success of an ERP implementation. Highlights of As-Is and To-Be process mapping and change management conclude the paper.
Keyword:
process analysis
process mapping
business processes
resource management
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