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Strategic decision making in project management: a knowledge visualization framework
DOI:10.1108/MD-02-2021-0196.png)
摘要
En 中文
Purpose Managing a project involves taking a number of critical decisions that can have a crucial impact on the success or failure of the initiative. The analytical definition and visualization of the main components of a project can support project managers engaged to address the right issues at the right time. This article aims to identify crucial crossroads in the management of a project and to provide a visual representation of knowledge involved into a system of project components and decisions. Design/methodology/approach A design science process is adopted to define the initial goals and requirements and to develop the knowledge visualization framework. Expert feedback is also gathered to obtain a preliminary validation of the framework. Findings Moving from a system view of project dimensions, we identify eight types of strategic decisions, i.e. growth, problem shifting, goals balancing, escalation, rewarding, resource allocation, problem fixing and cooperation. We then present a visualization map of project decision making addressing six categories of knowledge (i.e. what-knowledge, how-knowledge, who-knowledge, why-knowledge, what for-knowledge, when-knowledge). Research limitations/implications The framework needs further theoretical refinement in terms of more fine-grained decision types, other determinants and the reciprocal influence in the management of project activities. Practical implications The article can support project managers attempting to build a comprehensive view of project decisions, and it can be a basis to develop novel types of knowledge management systems for project-related applications. Originality/value The article proposes a new approach to sustain strategic decision making in project management by adopting a knowledge visualization view. Moreover, it provides an operational tool for managers and analysts at different levels engaged into the management of a project.
Keyword:
Decision making
Framework
Knowledge management
Knowledge visualization
Project management
Strategic decisions
期刊
IF:
5.1
论文数:
2.6K
被引数:
1.1W

