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Unwind the clock? Temporal distance and user interactions on a digital platform
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DOI：10.1002/smj.70105.png)
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Abstract
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Digital platforms provide arenas for global knowledge diffusion, but their underlying architecture often relies on synchronous exchange, inadvertently siloing users into distinct “time pockets” based on time zones. Using proprietary data from StackOverflow, we implement a regression discontinuity design to causally estimate that a 1-h increase (decrease) in the temporal distance between two regions leads to a 13.6% decrease (9.5% increase) in views and a 20.9% decrease (21.0% increase) in votes between those regions. These temporal frictions disproportionately penalize interactions in niche knowledge communities (e.g., sudo, slack-api) over those in popular ones (e.g., Python, JavaScript). Importantly, we show that a platform can mitigate temporal barriers by shuffling content representation. This paper contributes to our understanding of platform strategy, temporal distance, and global knowledge diffusion.
Keywords:
digital platforms
global knowledge diffusion
temporal distance
user interactions
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