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Workflow automation: Overview and research issues
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DOI：10.1023/A:1011457324641.png)
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摘要
En 中文
Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.
Keyword:
workflow management systems
workflow overview
research issues
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对已上传原文的论文进行重点信息的提取，主要内容包括：简要概述、研究摘要、背景介绍、关键亮点、图文解析、展望与总结。
