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A labour perspective on videoconferencing fatigue: Critical review and reframing
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DOI：10.1016/j.jsis.2025.101903.png)
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Abstract
En 中文
Videoconferencing fatigue or 'Zoom fatigue' has emerged as a prominent phenomenon due in part to the rapid adoption of videoconferencing during and after the COVID-19 pandemic. This critical literature review focuses on the nature of the labour involved in videoconferencing. Using a qualitative, grounded approach, insights from 147 papers on videoconferencing fatigue were coded according to five types of labour: interpretive labour, performative embodied labour, performative configuration labour, intensifying labour, and alienating labour. These insights can guide practitioners in making strategic decisions about the use of videoconferencing and provide a foundation for future research.
Keywords:
Videoconferencing fatigue
Zoom fatigue
Performative labour
Interpretive labour
Digital work
Alienation
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