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A modelling framework for collaborative network emotions
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DOI：10.1080/17517575.2019.1633583.png)
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Abstract
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Recent research in collaborative networks have shown that the development of human-inspired friendly systems with cognitive models of factors such as stress, trust, decision-making ability, and emotion can be seen as promising approach to prevent technological failures and, consequently contribute to their sustainability. Accordingly, an human-emotions-based approach is proposed aiming at conceptualizing the idea of collaborative network players having and feeling emotions, helping in the management of potential collaboration conflicts, decision-making, and collaborative network governance. This paper presents the underlying theoretical background to support emotional processes within collaborative networks and the description of the proposed modelling framework - the Collaborative EMOtion modelling framework (C-EMO).
Keywords:
Collective emotion
collaborative networks
business ecosystem
modelling framework
social-technical systems
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