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A proper mentality for benchmarking

delete1999-03-01
delete49
PRE
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D
David N. Ammons *
DOI：10.2307/977630delete
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Abstract

Abstract

En 中文
Among the progeny of performance measurement and results-oriented management in the public sector is a growing interest in various forms of benchmarking. Choosing an appropriate form-that is, a form that suits the given purpose-and carefully applying the prescribed techniques are both essential for benchmarking success. Also important is a proper frame of mind for receiving the lessons of benchmarking.

Journal

Public Administration Review cover
Public Administration Review
IF:
4.9
Papers:
5.5K
Citations:
1.3W

Organization

No organization information available