Agentic AI2026-07-270 OA AI MMahei Manhai Li *PPhilipp Reinhard JJan Marco Leimeister DOI:10.1007/s12599-026-01009-wOriginalOriginal request for helpShareSaveAbstract En Keywords:Agentic AIAI agentsMulti-agent systems (MAS)Generative AI (GenAI)Digital agencyIS delegation