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Balancing Digital Transformation and Modernization: Pathways for Public Managers
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DOI：10.1111/puar.70092.png)
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Abstract
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This study examines the interplay between digital modernization and transformation in the public sector, challenging the notion that they are mutually exclusive strategies. Through interviews with public sector leaders, we find that modernization and transformation can be jointly implemented rather than managed as competing efforts. Thus, we highlight hybrid strategies that integrate both approaches, allowing public organizations to balance operational stability with innovation in their overall digital evolution. Our findings offer practical insights for practitioners seeking to align system structures, methodologies, and procurement strategies with the realities of digital change. For scholars, this article lays the groundwork for future research on how modernization and transformation can co-evolve in public administration, thus challenging existing dichotomies and opening new avenues for investigation.
Keywords:
digital transformation
innovation
modernization
public sector
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