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Beyond being aware
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DOI：10.1016/j.infoandorg.2009.04.004.png)
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Abstract
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To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support beyond what is typical in traditional face-to-face interchange. (C) 2009 Elsevier Ltd. All rights reserved.
Keywords:
Activity awareness
Awareness
Community informatics
Computer-supported collaborative work (CSCW)
Design
Design research
Designing with a positive lens
Scenario-based design
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