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Business and Human Rights as Sensemaking: A Multi-Level Framework for Organizational Translation

delete2025-04-25
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PRE
AI
S
Samentha Goethals
J
Juliette Koning
M
Math Noortmann
DOI:10.1177/00076503251335729delete
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Abstract

Abstract

En 中文
Business and human rights (BHR) scholarship calls for research into how human rights are understood and translated within organizations. In contrast to the dominant single-actor approach to translation scholarship, this article adopts a multi-level narrative approach to explore how work-floor employees, operational managers, and senior managers interpret human rights. Based on interviews in the British hospitality sector, we identify three distinct narratives: local discrimination and inequality; severe foreign harms and ethical compliance; and external issues and legal compliance. These narratives reveal the divergent interpretations of human rights across organizational levels. Building on these narratives, we develop and apply a BHR as sensemaking framework that shows the embodied, emotional, and cognitive sources of meaning underpinning these narratives. Our findings underscore the importance of adopting a multi-level integrative approach to BHR translation that recognizes organizational actors' diverse sources of meaning and knowledge shaping human rights responsibility in practice.
Keywords:
business and human rights (BHR)
narrative
organizational actors
sensemaking
sources of meaning
translation

Journal

Business and Society cover
Business and Society
IF:
6
Papers:
804
Citations:
5.3K

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