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Choosing a Chatbot Development Tool
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DOI：10.1109/MS.2020.3030198.png)
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Abstract
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Chatbots are programs that supply services to users via conversation in natural language, acting as virtual assistants within social networks or web applications. Here, we review the most representative chatbot development tools with a focus on technical and managerial aspects.
Keywords:
Chatbot
Software tools
Computer applications
Companies
Social networking (online)
Testing
Software Engineering
Chatbots
Natural Language Processing
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