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Common context for decisions and their implementations
DOI:10.1007/s10726-006-9019-9.png)
Abstract
En 中文
Decisions are frequently sent to implementers without the context that guided them. It should not be a surprise, then, that results are not as expected. The lack of supplementary information and a common context produces wrongly implemented or lost decisions. This paper proposes a solution to this problem based on groupware technology. In particular, a combination of tools including shared workspaces, process modeling with workflow and a discussion tool, is proposed. A case is used to illustrate the problem and its solution.
Keywords:
decision implementation
knowledge gap
workflow
Journal
IF:
2.5
Papers:
1.3K
Citations:
1.4K
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