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Complementor-consumer power on transaction platforms
DOI:10.1016/j.infoandorg.2026.100624.png)
Abstract
En 中文
• A power trio among complementors, consumers, and platform owners. • Platform owners take dual roles—rule maker and a transaction beneficiary. • Platforms weakened complementors' power over consumers. • Complementors must adopt counteractive strategies.
Keywords:
Complementor-consumer power
Transaction platforms
Stakeholder power
Normative power
Utilitarian power
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