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Control and its implications: A multidimensional analysis
DOI:10.12660/cgpc.v31.n2.92251.png)
Abstract
En 中文
This study analyzes control and its developments from the perspective of public servants. The theoretical framework is based on the definition of control proposed by Dahl and Lindblom (1971) and on further discussions by Anechiarico and Jacobs (1998), Kwon (2014), and Kessler and Leider (2016), among others, who address the social, administrative, and economic dimensions of the phenomenon. A qualitative analysis was conducted based on fourteen interviews with federal public servants, selected through the snowball sampling technique. The interviews were examined using deductive content analysis and sentiment analysis. The results confirm the multiplicity of control developments and the simultaneous occurrence of perceived effects across different dimensions. The study contributes to the literature by highlighting developments identified by managers, which may undermine bureaucrats' autonomy and initiative, leading to decision-making paralysis, distortions in resource and policy allocation, and weakening social control.
Keywords:
control
control implications
decision-making paralysis
backfire effect
multidimensional analysis
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