.png){kind=icon}
.png){kind=icon}
Return
Crisis, adaptation and recovery: A phase-based exploration of Austrian non-profit organizations during COVID-19
.png){kind=icon}
OA
AI
B
S
K
DOI：10.1111/apce.70043.png)
.png){kind=icon}
.png){kind=icon}
Share.png){kind=icon}
Save
Abstract
En 中文
The COVID-19 pandemic has severely impacted the external environment of social service non-profit organizations (NPOs), resulting in diverse management challenges. Our study investigates how social service NPOs in Austria experienced these challenges and how they developed internal coping mechanisms. We distinguished four phases of the pandemic (March 2020 to February 2021) and conducted interviews with 33 managers of 14 NPOs. Thus, our research contributes to a phase-oriented view of the impact of COVID-19. Applying the contingency approach, coping mechanisms are clustered into groups and transferred into a framework of organizational characteristics depending on the changing environment of NPOs. As coping mechanisms, the implementation of new structures and digitalization, the implementation of a task force, leadership, teamwork and communication competencies were found to be essential for the organizations.
Keywords:
Austria
challenges
contingency theory
coping mechanisms
COVID-19 pandemic
phase-oriented view
NPOs
AI Summary
Key information extracted from the uploaded paper, including a brief overview, abstract, background, key highlights, visual analysis, and future outlook.
Journal
IF:
2.5
Papers:
73
Citations:
1.1K
Organization
View more organizations