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Cross-Functional Integration: Concept Clarification and Scale Development
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DOI：10.1111/jbl.12206.png)
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Abstract
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The centrality of cross-functional integration (CFI) to supply chain theory and practice has long been recognized. Yet researchers continue to struggle with consistently defining or measuring the CFI construct, thus limiting the utility of CFI research. This research develops (1) a comprehensive definition of CFI that synthesizes previous supply chain research and (2) a valid set of scale items that measure the conceptual domain outlined by this definition. The goal is to build a common foundation for extending knowledge on CFI's antecedents and consequences, and ultimately to improve scholars' ability to guide a broader practitioner community still struggling to achieve integration in their organizations.
Keywords:
integration
cross-functional
internal
interdepartmental
supply chain
middle-range theory
definition
measure
construct development
scale development
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