arrow
Return

Decoding the Connection: Viewer Experience and Video Quality through Human-Centered Constructs

delete2026-01-01
delete0
PRE
AI
U
Umair Rehman
S
Syed Farasat Ali *
E
E. S. Chung
E
Edwin K. Leung
DOI:10.1145/3773896delete
deleteOriginal
deleteOriginal request for help
deleteShare
deleteSave
Abstract

Abstract

En 中文
This research explores the impact of video quality on viewer experience (VX) in the digital age. Videos are ubiquitous in our lives, yet our understanding of how quality variations affect satisfaction and engagement remains limited. By introducing a one-to-many relationship between Quality of Service (QoS) and Quality of Experience (QoE), the study aims to provide practical and deeper insights for content creators and streaming platforms that contemporary subjective metrics cannot provide. It introduces the concept of VX, a novel extension of the QoE, to better capture the complexities of human response to multimedia content. The research combines qualitative and quantitative methods, utilizing established quality assessment frameworks like SSIMplus. Through a combination of statistical and thematic explorations, we provide the basis of a novel framework that has real-world implications for enhancing user satisfaction and the overall quality of video-based content in an increasingly digital world.
Keywords:
Video Quality Assessment
QOE Frameworks
Viewer Experience
Human-Medium Interaction
Cross Analysis of Video Quality

Journal

A
ACM Transactions on Applied Perception
IF:
0
Papers:
11
Citations:
0

Organization

W
western university (university of western ontario)
Scholars:
2.9W
Papers: 2.7W
Citations: 33
W
wilfrid laurier university
Scholars:
332
Papers: 213
Citations: 0