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Efficient allocation of shared resources across multiple processes

delete2025-12-05
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PRE
AI
K
Kiran Busch
H
Henrik Leopold *
DOI:10.1016/j.is.2025.102663delete
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Abstract

Abstract

En 中文
Effective resource allocation is crucial for optimizing business processes. Yet, most existing methods focus solely on single-process optimization, overlooking the interdependencies present in multi-process environments. This limitation results in inefficient resource allocation, and scalability challenges. To address this gap, we propose MuProMAC (Multi-Process Multi-Agent Coordination), a novel reinforcement learning-based method designed to optimize resource allocation across multiple interdependent business processes. Unlike prior methods, MuProMAC is the first online resource allocation method that explicitly models the interdependencies between processes and dynamically balances competing resource demands to minimize global average cycle time. We evaluate our method in five multi-process scenarios with different levels of resource contention, comparing it against state-of-the-art online resource allocation methods and three simple baselines. Our results show that MuProMAC is consistently among the top-performing methods in shared-resource environments. It achieves low cycle times and stable performance across different workload conditions, outperforming existing methods through its strong adaptability to evolving business processes and increasing complexity.

Journal

I
Information Systems
IF:
3.4
Papers:
119
Citations:
0

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No organization information available
Cited Papers

Cited Papers

Prescriptive process monitoring: Quo vadis?
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errKubrak, Kateryna; Milani, Fredrik; Nolte, Alexander; Dumas, Marlon
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Resource allocation in business process executions-A systematic literature study
err2025-03-01
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errOAAI
errPufahl, Luise; Stiehle, Fabian; Ihde, Sven; Weske, Mathias; Weber, Ingo
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Reinforcement learning based resource allocation in business process management
err2011-01-01
err0
PREAI
errZhengxing Huang; W.M.P. van der Aalst; Xudong Lu; Huilong Duan
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Human resource allocation in business process management and process mining: A systematic mapping study
err2018-01-31
err44
PREAI
errArias, Michael; Saavedra, Rodrigo; Marques, Maira R.; Munoz-Gama, Jorge; Sepulveda, Marcos
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err1988-01-01
err0
errOAAI
errRichard S. Sutton
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