MapIntel: A visual analytics platform for competitive intelligence

doi:10.1111/exsy.13445

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MapIntel: A visual analytics platform for competitive intelligence

2023-09-13

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David Silva *

Fernando Bação

DOI：10.1111/exsy.13445

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Abstract

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Competitive Intelligence allows an organization to keep up with market trends and foresee business opportunities. This practice is mainly performed by analysts scanning for any piece of valuable information in a myriad of dispersed and unstructured sources. Here we present MapIntel, a system for acquiring intelligence from vast collections of text data by representing each document as a multidimensional vector that captures its own semantics. The system is designed to handle complex Natural Language queries and visual exploration of the corpus, potentially aiding overburdened analysts in finding meaningful insights to help decision-making. The system searching module uses a retriever and re-ranker engine that first finds the closest neighbours to the query embedding and then sifts the results through a cross-encoder model that identifies the most relevant documents. The browsing or visualization module also leverages the embeddings by projecting them onto two dimensions while preserving the multidimensional landscape, resulting in a map where semantically related documents form topical clusters which we capture using topic modelling. This map aims at promoting a fast overview of the corpus while allowing a more detailed exploration and interactive information encountering process. We evaluate the system and its components on the 20 newsgroups data set, using the semantic document labels provided, and demonstrate the superiority of Transformer-based components. Finally, we present a prototype of the system in Python and show how some of its features can be used to acquire intelligence from a news article corpus we collected during a period of 8 months.

Keywords:

competitive intelligence

information retrieval

sentence embeddings

topic modelling

transformer architecture

visual analytics