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Pivoting supply chains for one supply chain – one key performance indicator
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DOI：10.1007/s12063-026-00602-2.png)
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Abstract
En 中文
Businesses often struggle to monitor supply chain performance effectively due to overlapping, overly complex indicators, which can lead to confusion and the neglect of essential metrics. To address this complexity, supply chain leaders must create a streamlined yet integrated set of key performance indicators that enable efficient tracking with rigor, relevance, and ease of monitoring. Drawing on insights from industry experts, the authors’ industry experience, and professional discussions, this practice note outlines a plan to integrate performance metrics in a specific domain. Its practical approach makes it a helpful resource for mid- to large-scale enterprises operating in planning, logistics, warehousing, and retail, specifically those that need to manage multi-node, high-volume, or cross-border supply chains. This positions our practice note as a potential standard for consumer-driven industries, including automotive, e-commerce, pharma, and others. Our model offers an innovative approach to integrative supply chain monitoring, positioning it as a potential standard for managing the complex process and enabling historical benchmarking.
Keywords:
Innovative practice
Key indicators
Performance improvement
Practical solution
Process analysis
Supply chain excellence
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