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Preventing user errors by systematic analysis of deviations from the system task model

delete2002-02-01
delete35
PRE
AI
F
Fabio Paternò *
C
Carmen Santoro
DOI：10.1006/ijhc.2001.0523delete
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Abstract

Abstract

En 中文
Interactive safety-critical applications have specific requirements that cannot be completely captured by traditional evaluation techniques. In this paper. we discuss how to perform a systematic inspect ion-based analysis to improve both usability and safety aspects of an application. The analysis considers a system prototype and the related task model and aims to evaluate what could happen when interactions and behaviours occur differently from what the system design assumes. We also provide a description and discussion of an application of this method to a case studs in the air traffic control domain. (C) 2002 Elsevier Science Ltd.
Keywords:
model-based evaluation
safety and usability
task models
inspection-based evaluation
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Journal

I
International Journal of Human-Computer Studies
IF:
5.1
Papers:
2.8K
Citations:
8.9K

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