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Recognition That Resonates: Evaluating a Points-Based Program to Improve Nurse Engagement and Retention Across Roles and Generations
10.1016/j.mnl.2025.102498
2025-11-01
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Abstract
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Amid high nurse turnover, an urban health system launched a structured, points-based recognition program to improve satisfaction and retention. A cross-sectional survey assessed perceptions of recognition, satisfaction, and intent to leave across generational cohorts, shifts, roles, and service lines. While no generational differences were significant, swing shift nurses and those working in Emergency and Perioperative Services reported higher turnover intentions. Nursing leaders reported greater satisfaction and recognition than staff nurses. Recognition was strongly correlated with higher job satisfaction and lower turnover intention. Findings highlight the importance of consistent, visible recognition tailored to roles, shifts, and specialties.
Keywords:
Nurse retention
Recognition programs
Job satisfaction
Turnover intention
Nursing engagement
Journal
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IF:
1.4
Papers: 94
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Citations: 0
Researchers
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Sarah Clement
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Haverkamp, Jacqueline
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Papers: 1
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Organization
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university of south carolina columbia
Scholars:
9.4K
Papers: 8.4K
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Citations: 3
U
University of South Carolina System
Scholars:
1.5W
Papers: 1.4W
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Citations: 21
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