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Robotic process automation-a systematic mapping study and classification framework
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DOI：10.1080/17517575.2021.1986862.png)
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Abstract
En 中文
Robotic Process Automation (RPA) deals with the automation of rule-based process tasks to increase process efficiency and to reduce process costs. Due to the utmost importance of business process automation in industry, RPA attracts increasing attention in the scientific field as well. This paper presents the state-of-the-art in the RPA field by means of aSystematic Mapping Study (SMS). In this SMS, 63 publications are identified and analysed. From the SMS findings, aframework for systematically analysing, and comparing RPA works is derived. The discovered thematic clusters suggest further investigations to develop amore elaborated structural research approach for RPA.
Keywords:
Systematic mapping study
robotic process automation
RPA
systematic evaluation
RPA classification framework