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SELF-PRESENTATION AND CONSUMER INTERACTION STYLES

delete1995-09-01
delete10
PRE
AI
M
Mark E. Slama *
K
Kevin Celuch
DOI:10.1007/BF02249267delete
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Abstract

Abstract

En 中文
It is hypothesized that self-presentation and consumer interaction styles are interrelated. Specifically those people who adopt an acquisitive self-presentation style are expected to be more assertive than others with respect to requesting information, seeking redress, and resisting sales requests. People adopting a protective self-presentation style are expected to be less assertive with respect to these same consumer interactions. The results of the study support the expectations and imply the importance of considering self-presentation styles in understanding interpersonal influence and interpersonal communications in the marketplace.
Keywords:
MONITORING SCALE
PRODUCT QUALITY
BEHAVIOR
IMAGE
APPROPRIATENESS
MARKETPLACE
INFORMATION
PERSPECTIVE
VALIDITY
APPEALS

Journal

Journal of Business and Psychology cover
Journal of Business and Psychology
IF:
4.9
Papers:
1.5K
Citations:
6.4K

Organization

No organization information available
Cited Papers

Cited Papers

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