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Technological-inter-organizational-organizational-environmental (TIOE) framework for digital transformation of a maritime port in a developing country

delete2026-05-23
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Benjamin Mosses Sakita *
DOI:10.1016/j.rtbm.2026.101658delete
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Abstract

Abstract

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Digital transformation (DT) has become a strategic imperative in the maritime port sector driven by the need for efficiency, transparency, resilience, and competitiveness in global supply chains. While previous studies have examined DT in ports primarily through the technological-organizational-environmental (TOE) lens, the framework does not explicitly account for the inter-organizational relationships that are foundational to port DT. In highly networked port ecosystems, successful DT depends on collaboration, interoperability, and trust among multiple autonomous actors. To address this conceptual gap, this study extends the traditional TOE model by incorporating an inter-organizational (I) dimension, resulting in a technological-inter-organizational-organizational-environmental (TIOE) framework that provides a more comprehensive analytical lens for examining DT adoption in ports. Using a single embedded case study and multi-method data collection, this research identifies key determinants of DT success at the Port of Dar es Salaam in Tanzania including regulatory adaptability, stakeholder collaboration, environmental pressures, government intervention, and the strategic alignment of digital investments with maritime supply chain integration. The findings reveal that DT in ports is shaped not only by internal organizational capabilities but also by inter-organizational collaboration, environmental dynamics, and regulatory flexibility. This study advances DT scholarship by addressing the overlooked inter-organizational dimension of port digitalization and by offering actionable insights for policymakers, port authorities, and industry practitioners seeking to enhance digital resilience in the maritime domain through a five-stage DT roadmap.
Keywords:
Developing country
Digital transformation
Environmental factors
Inter-organizational collaboration
Maritime logistics
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Journal

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Research in Transportation Business and Management
IF:
4.4
Papers:
1.0K
Citations:
3.4K

Organization

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Molde University College
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348
Papers: 421
Citations: 325
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