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Towards a practical method to validate decision support systems
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DOI：10.1016/S0167-9236(98)00046-3.png)
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Abstract
En 中文
Validation is important to the decision-making success and to the continued use of a Decision Support System (DSS). Without proper validation, DSSs may cause costly errors. However, little is known about available effective methods to validate such computer-based systems. In this paper a new method to validate DSS is presented. The approach combines several validation methods developed to validate Operations Research/Management Science (OR/MS) models and expert systems validation frameworks to define a practical guidance for the validation stage of the DSS development. A case study illustrates the effectiveness of the developed method. (C) 1998 Elsevier Science B.V. All rights reserved.
Keywords:
assessment
decision support systems
evaluation
validation
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