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Understanding and addressing the importance of wellbeing within Federally Qualified Health Centers who serve underrepresented communities
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DOI:10.1080/15555240.2026.2635552.png)
Abstract
En 中文
Background: Federally Qualified Health Centers (FQHCs) have experienced unprecedented strain on healthcare systems, including exacerbated stress, burnout, and wellbeing concerns among healthcare workers. This study, conducted through the Be Well Together (BWT) initiative, aimed to assess the impact of burnout and enhance workforce wellbeing and organizational culture in four Massachusetts-based FQHCs. Methods: A mixed-methods approach was utilized, including a baseline wellness survey with all staff employed in the FQHCs (n = 989) and eight listening sessions with leadership and managers (n = 65). Results: The findings revealed high levels of workplace stress, financial strain, and mental health concerns despite strong leadership and staff commitment to patient care. Employees acknowledged the importance of wellness initiatives; however, barriers, such as time constraints, resource awareness, and organizational support, hindered engagement. Conclusions: This study underscores the need for adaptable, multifaceted interventions that enhance workforce wellbeing, improve access to support services, and foster a culture of wellness within FQHCs. Sustainable improvements in healthcare workers' wellbeing will require future efforts to focus on structural changes, active leadership engagement, and customized wellness programs tailored to the unique needs of each FQHC.
Keywords:
Federally Qualified Health Centers
burnout
wellbeing
workforce culture
stress
Journal
J
IF:
0.8
Papers:
60
Citations:
0
