İstem KÖYMEN KESER - Publications, H-index & Citations | 科言猫

未登录

返回

İ

İstem KÖYMEN KESER

dokuz eylul university

4H指数

18论文数

300被引数

收录论文 1

发表时间

The effect of service quality and customer satisfaction on customer loyalty The mediation of perceived value of services, corporate image, and corporate reputation 服务质量和顾客满意度对顾客忠诚的影响服务感知价值、企业形象和企业声誉的中介作用

INTERNATIONAL JOURNAL OF BANK MARKETING

IF6.9

2019-10-05

108

PREAI

Ozkan, Pinar; Suer, Seda; Keser, Istem Koymen; Kocakoc, Ipek Deveci

分享

收藏