An‐Sofie Claeys - Publications & Citations

An‐Sofie Claeys

KU Leuven

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收录论文 11

发表时间

Putting empathic feelings into words during times of crisis: The impact of differential verbal empathy expressions on organizational reputation 在危机时期将移情情感转化为言语: 差异言语移情表达对组织声誉的影响

PUBLIC RELATIONS REVIEW

IF3.4

2022-06-01

PREAI

Fannes, Gijs; Claeys, An-Sofie

Preparing to face the media in times of crisis: Training spokespersons' verbal and nonverbal cues

PUBLIC RELATIONS REVIEW

IF3.4

2020-06-01

OAAI

De Waele, Aurelie; Claeys, An-Sofie; Opgenhaffen, Michael

The role of empathy in crisis communication: Providing a deeper understanding of how organizational crises and crisis communication affect reputation 移情在危机沟通中的作用: 更深入地了解组织危机和危机沟通如何影响声誉

PUBLIC RELATIONS REVIEW

IF3.4

2019-12-01

OAAI

Schoofs, Lieze; Claeys, An-Sofie; De Waele, Aurelie; Cauberghe, Verolien

The impact of expressing mixed valence emotions in organizational crisis communication on consumer's negative word-of-mouth intention

PUBLIC RELATIONS REVIEW

IF3.4

2018-12-01

PREAI

Xiao, Yi; Hudders, Liselot; Claeys, An-Sofie; Cauberghe, Verolien

Nonverbal cues of deception in audiovisual crisis communication

PUBLIC RELATIONS REVIEW

IF3.4

2017-11-01

PREAI

De Waele, Aurelie; Claeys, An-Sofie

How to deal with online consumer comments during a crisis? The impact of personalized organizational responses on organizational reputation

COMPUTERS IN HUMAN BEHAVIOR

IF8.9

2017-10-01

PREAI

Crijns, Hannelore; Cauberghe, Veroline; Hudders, Liselot; Claeys, An-Sofie

Better safe than sorry: Why organizations in crisis should never hesitate to steal thunder

BUSINESS HORIZONS

IF7

2017-05-01

PREAI

Claeys, An-Sofie

The role of a favorable pre-crisis reputation in protecting organizations during crises

PUBLIC RELATIONS REVIEW

IF3.4

2015-03-01

PREAI

Claeys, An-Sofie; Cauberghe, Verolien

Keeping Control: The Importance of Nonverbal Expressions of Power by Organizational Spokespersons in Times of Crisis

JOURNAL OF COMMUNICATION

IF5.5

2014-10-16

PREAI

Claeys, An-Sofie; Cauberghe, Verolien

Crisis response and crisis timing strategies, two sides of the same coin 危机应对和危机时机策略，同一枚硬币的两面

PUBLIC RELATIONS REVIEW

IF3.4

2012-03-01

132

PREAI

Claeys, An-Sofie; Cauberghe, Verolien

Restoring reputations in times of crisis: An experimental study of the Situational Crisis Communication Theory and the moderating effects of locus of control 在危机时期恢复声誉: 情境危机传播理论和控制源的调节作用的实验研究

PUBLIC RELATIONS REVIEW

IF3.4

2010-09-01

228

PREAI

Claeys, An-Sofie; Cauberghe, Verolien; Vyncke, Patrick

研究方向