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How Do Consumers React to Production Waste?

delete2023-09-22
delete4
PRE
AI
H
Haiyue Xu *
L
Lisa E. Bolton
DOI:10.1093/jcr/ucad060delete
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摘要

摘要

En 中文
Production waste, or inefficiencies in product manufacturing, is a major contributor to environmental problems. Consider production waste in garment manufacturing-which has been criticized for wasteful use of natural resources (e.g., using excessive water and fabric) and wasteful disposal of resource residuals (e.g., discarding excessive wastewater and fabric scraps). The present research examines consumer reactions to production waste and its mitigation as a function of whether it is characterized in terms of resource use versus disposal. A series of seven studies (including field and secondary data) finds that (i) consumers are less sensitive to wasteful resource use than disposal due to lower perceptions of environmental harm; (ii) likewise, consumers are less sensitive to waste mitigation targeting resource use than disposal due to lower perceptions of environmental benefit; and (iii) these waste reaction differences are attenuated when resource scarcity or long-term orientation is heightened (which increases consumer sensitivity to resource use). Together, this research sheds light on how, why, and when consumers are averse to production waste, while providing guidance regarding interventions focused on fighting production waste and promoting sustainability.
Keyword:
waste aversion
production waste
resource use and disposal
waste mitigation
sustainability
interventions

期刊

Journal of Consumer Research 封面图
Journal of Consumer Research
IF:
6.4
论文数:
2.6K
被引数:
2.5W

机构

P
pennsylvania commonwealth system of higher education (pcshe)
学者数:
12.9W
论文数: 11.7W
被引数: 177
U
University of Kentucky
学者数:
2.5W
论文数: 2.1W
被引数: 41
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