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Intercultural Competence
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DOI：10.1146/annurev-orgpsych-031413-091229.png)
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摘要
En 中文
We review recent theoretical and empirical developments in the intercultural competencies literature, highlighting contemporary models and empirical research in organizational contexts. We survey the current conceptualizations of intercultural competencies and propose that intercultural competencies can be classified based on traits, attitudes and worldviews, capabilities, or a combination of these dimensions. We identify key psychological, behavioral, and performance outcomes associated with these models. We review empirical studies of intercultural competencies at the group level and discuss emerging models of dyad-level, firm-level, and multilevel intercultural competencies. We evaluate the current measurement of intercultural competencies and suggest alternative approaches. Finally, we examine research on selection, training, and development of intercultural competencies. We end each section by identifying future research foci, and we offer an integration of the literature at the end of the review.
Keyword:
cross-cultural competence
cultural intelligence
intercultural capabilities
intercultural traits
intercultural attitudes and worldviews
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31.1
论文数:
470
被引数:
6.4K
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