.png){kind=icon}
返回
The performance-trust link: Implications for performance measurement
.png){kind=icon}
PRE
AI
DOI：10.1111/j.1540-6210.2006.00560.x.png)
.png){kind=icon}
原文求助.png){kind=icon}
分享.png){kind=icon}
收藏
摘要
En 中文
Although the link between government performance and citizen trust in government seems intuitive, the relationship is not supported in some of the literature. This article argues that the difficulty of empirically demonstrating this link is rooted in the difficulty of defining and measuring government performance meaningfully. Performance measurement can improve citizen trust in government directly through citizen participation in the evaluation process or indirectly by improving citizens' perceptions of government performance. To achieve this potential, current performance-measurement practice must be improved: to measure what citizens really care about, to be more systematic and integrated across agencies, to include other governing entities, and to become an ongoing participatory process in which governments and citizens are both transformed.
Keyword:
CITIZEN SATISFACTION
GOVERNMENT
CONSEQUENCES
CONFIDENCE
MODEL
CITY
AI总结
对已上传原文的论文进行重点信息的提取，主要内容包括：简要概述、研究摘要、背景介绍、关键亮点、图文解析、展望与总结。
期刊
IF:
4.9
论文数:
5.5K
被引数:
1.3W
机构
暂无机构信息
引用论文
Gene array analysis of Yersinia enterocolitica FlhD and FlhC: regulation of enzymes affecting synthesis and degradation of carbamoylphosphate.png)
Microbiology
OAAI
MicrobiologyIF0
OAAI分享收藏
查看更多内容