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Active lurking facilitates dual knowledge creation: a perspective from the SECI model
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DOI：10.1080/14778238.2026.2648165.png)
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Abstract
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This study aims to thoroughly investigate the potential benefits of active lurking on employee knowledge creation, utilizing the SECI theory of knowledge creation. This study also further explores the mediating roles of explicit and tacit knowledge acquisition, and the moderating role of curiosity and exploration on the main multipath effect. Utilizing data from 344 multi-timepoint questionnaire surveys, the findings indicate that the indirect effect of active lurking on employees' tacit knowledge acquisition is more significant than the direct effect. The acquisition of explicit and tacit knowledge positively impacts both exploitative and exploratory knowledge creation. Furthermore, the research found that curiosity and exploration have a promoting effect, enhancing the relationship between active lurking and the acquisition of explicit and tacit knowledge. Overall, this study clarifies the specific mechanisms and different impacts of active lurking on employees' knowledge creation, providing practical insights for organizations to achieve sustainable innovation.
Keywords:
Active lurking
knowledge creation
SECI model
curiosity and exploration
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